This is a great point to make because I think it is always great to be able to offer our clients the best possible service and to always be in the process of creating it. For example, if the client is a busy parent and you are just getting to know them as individuals, you might want to start by asking them what their greatest need is, what they want, what they need, and then offer to do whatever it takes to meet that need.
If you want to help, then you should start by offering to help them and not just by telling them what they want. But if they want to be helped, then you should tell them, “Hey, I know you’re busy, but I can help you with your budget, your budget, your budget. What are you looking for?” And then offer to help them. A great example of this is my wife.
She is looking for someone to help her with her mortgage, but once we start talking about it, she’s already telling me that she’s going to work with a banker to get that done. I’m trying to help her with the mortgage, but she’s already willing to do all that I need.
I can’t believe I am saying this, but I don’t get this. I don’t get that this is an automatic response, but a person should be able to tell a person they can’t help them. People who are struggling, who don’t know how to do anything, should be able to tell you that they don’t know how, and you should tell them how.
I don’t get it. A lot of people I know have been to the doctor, and they just tell you that they can’t do it, or they’ve had trouble with it in the past. They are just telling you something that they have been told and are struggling with. They don’t have a clue what to do, but they don’t have a clue that they could help you.
So why are we being asked to tell people that they dont know how to do something that they clearly have no clue about? Because we are trying to be proactive. We want to help them. We want to tell them what they don’t know, and then they can try to figure it out on their own.
We all have the capacity to be proactive, but we often don’t realize we have the capacity for that capacity. We tend to use this capacity as a way to avoid having to find out what we don’t know. This comes up in business consulting as well. We are often told that we are not good at managing people, but that’s because we are told we don’t know anything.
In order to be proactive, we have to be proactive. We have to learn about people and their needs. We must learn about those needs from the people we are helping. I think we are learning as we go, and I think that is a good thing.
I think this is a very valuable skill. I know that I can be as proactive as I can be, but I am learning about my clients through their needs and their history. I am learning about them as they learn about themselves. I also often find that clients can use this skill to help them avoid the pitfalls that they themselves may have fallen into. For example, a company may want to hire a new person with a great idea to take the company to the next level.
An important thing to note is that even though this skill is very valuable, it is also very easy to fall into what I call the “service-now” trap. When you’re trying to determine what to do now, you are often tempted to give a certain service a name and call it something else. For example, the client might come to my site with a project that they want from me.